Sr. Product Designer

Jumar Balacy

I simplify high-friction enterprise processes by turning messy, multi-step workflows into clear, structured interfaces that improve decision-making and scale across teams.

View selected work|10+ years experience

About

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BS Information & Computer Science, UC Irvine

UX & Web Design Certificate, UC Santa Cruz

I'm a Senior Product Designer with 10+ years of experience designing enterprise applications, data-heavy workflows, and internal tools for complex operational systems.

My work focuses on turning messy, multi-step processes into clear, structured interfaces. I've designed systems that recovered $13M in revenue, reduced presentation creation time by 90%, and improved enterprise usability scores across organizations of 1,300+ people.

Experience

Amazon Devices

Feb 2021 – Nov 2025

UX Designer

Designed enterprise applications for supplier evaluations, product lifecycle management, and reverse logistics automation across Amazon's $1B+ Devices business.

Perficient Digital

Oct 2020 – Feb 2021

UX Architect

Led site audit and redesign for Ascension Healthcare Network. Created a design system spanning 145 hospitals and 40 senior living facilities.

Johnson & Johnson Robotics

Feb 2020 – Oct 2020

Senior UX Designer

Designed user flows and animated prototypes for the Ottava robotic surgery platform and controller hardware.

Symantec

Dec 2015 – Feb 2020

Senior UX Designer

Created the department's first user-centered design process as sole designer for a 1,300+ person organization. Redesigned enterprise support ticket flow resulting in 107% increase in self-service.

Get in touch

I'm open to new opportunities in enterprise product design, design systems, and complex workflow design. Let's connect.